CMDBuild READY2USE services

Tecnoteca offers most qualified services to help you benefit from the full potential of CMDBuild READY2USE.

Choose the Enterprise Open Source Solution to take advantage of Tecnoteca expertise and ensure the stability of your CMDBuild READY2USE instance.

With the annual subscription you get the value of a professional support including business benefits.

Comparison between self-service and subscription mode.

Resources

Self-Service

Subscription

Get Started Download code from SourceForge. Self installation
Delivery of the ready to be used
appliance (OVF standard)
Manuals Basic manual
Extended manual
Standard features Configuration Maintenance
Service Desk and ITIL Process (excluding Self-Service Portal and connectors)
Asset Lifecycle
Service Management
Data Reconciliation (excluding  connectors)
GIS & BIM support
Advanced features Mobile APP
Self-Service Portal
Connectors (OCS, ActiveDirectory, WMware vCenter, LLDP, AWS, Zabbix)
Advanced Connector (framework for the development of new connectors)
Support from the Maintainer Help desk as technical support for questions on
standard configuration
Bug fix with guaranteed SLA
Remote upgrade version
Pay-Per-Use Support for Start-Up Activities, consulting
and customizations (additional costs)
Training Courses (additional costs)
Free Ask for quotation

To the Customers who have an active Subscription we suggest:

For further information please visit the Tecnoteca Maintainer website.